# Case studies

## [Transforming fraud prevention and customer experience](/content/hubfs/Document/Case_study/Case%20study_Centennial_Bank_Cuts_CNP_Fraud_by_30%25.pdf)

Discover how Centennial Bank partnered with Mastercard and Entersekt to enhance fraud prevention, achieving a 30% reduction in losses and improved customer experience.

### Mobile PKI-based strong customer authentication—a world first

Nedbank, one of the largest banks in South Africa with a steadily growing presence in the rest of Africa, wanted to expand its digital banking offering while reducing the risks posed by phishing and other digital fraud. By replacing OTP-based authentication with an interactive system, they could offer their customers better protection and a better CX.

**99%**
Immediate reduction in phishing attacks

**Zero**
Fraud reported after 11 months

### Nedbank and Entersekt: Mobile authentication as a springboard for innovation

[Read the case study](/content/resources/nedbank-and-entersekt-mobile-authenticat/index.html)

> “Our journey with Entersekt has always been one of exploration, and I am delighted to see this next mobile payments installment go live.”

## Case Studies

**Top-20 U.S. bank reduces fraud losses by 70%**  
To stay ahead of increasingly sophisticated e-commerce fraud, a top 20 U.S. bank chose Entersekt's 3-D Secure (3DS) ...  
[Read more](/content/resources/top-20-u.s.-bank-reduces-fraud-losses-by-70/index.html)

**Reducing ATO fraud by 90%**  
By introducing real-time, risk-based authentication at key points in the digital journey, a top-50 U.S. bank reduced ...  
[Read more](/content/resources/top-50-us-bank-reduces-ato-fraud/index.html)

**Stronger protection, faster decisioning, and better outcomes for Chartway CU**  
Discover how Chartway Credit Union enhanced fraud protection and member experience, achieving significant efficiency ...  
[Read more](/content/resources/chartway-credit-union-case-study/index.html)

**Transforming fraud prevention and customer experience**  
Discover how Centennial Bank partnered with Mastercard and Entersekt to enhance fraud prevention, achieving a 30% ...  
[Read more](/content/hubfs/Document/Case_study/Case%20study_Centennial_Bank_Cuts_CNP_Fraud_by_30%25.pdf)

**Full annual ROI realized in 21 days**  
Authentication for Q2 digital banking. Full annual ROI realized in 21 days  
[Read more](/content/hubfs/Document/Partner_collateral/Rapid_ROI_with_Entersekt-Q2_Authentication_Success_Story.pdf)

**Stopping Zelle scams in their tracks**  
How Entersekt helped achieve an average monthly reduction of 90.7% in Zelle fraud rates over eight months.  
[Read more](/content/resources/stopping-zelle-scams-in-their-tracks/index.html)

**PLUSCARD reduces online payment fraud with innovation and personalization**  
PLUSCARD wanted an innovative solution to keep a step ahead of the fraud curve, reduce digital payment fraud and put ...  
[Read more](/content/hubfs/PLUSCARD_Netcetera_Case_Study.pdf)

**FirstBank of Colorado**  
FirstBank, the third-largest privately held bank in the USA, wanted to secure its mobile banking app in the most ...  
[Read more](/content/resources/firstbank-of-colorado/index.html)

**Swisscard AECS case study**  
The only company in Switzerland to offer American Express, Mastercard, and Visa credit cards from a single source.  
[Read more](/content/resources/swisscard-aecs-case-study/index.html)

**Investec goes global with push-based authentication**  
Starting in early 2014, Investec worked with Entersekt to find a global solution to secure clients, private bankers, ...  
[Read more](/content/resources/investec-goes-global-with-push-based-aut/index.html)

**Nedbank and Entersekt: Mobile authentication as a springboard for innovation**  
Nedbank, one of the largest banks in South Africa with a steadily growing presence in the rest of Africa, wanted to ...  
[Read more](/content/resources/nedbank-and-entersekt-mobile-authenticat/index.html)

**Capitec Bank balances security with convenience**  
Capitec bank eliminated fraud on app-protected channels by prioritizing app security and simple UX.  
[Read more](/content/resources/capitec-bank-balances-security-with-conv/index.html)

**Capitec Bank boosts card use and checkout rates with a streamlined 3-D Secure experience**  
Capitec bank reduced false declines and increased conversion rates by 54% with 3-D Secure optimization.  
[Read more](/content/resources/capitec-bank-boosts-card-use-and-checkou/index.html)

**African Bank chooses GSM authentication to simplify call center verification**  
Read how South African retail bank, African Bank, used Entersekt’s GSM authentication solution to simplify their call ...  
[Read more](/content/resources/african-bank-chooses-gsm-authentication/index.html)

**PLUSCARD authenticates payments with FIDO**  
Customers without a mobile device now have the option to approve their online payments conveniently and securely with a ...  
[Read more](/content/resources/pluscard-authenticates-payments-with-fid/index.html)
